How can we help?
Find a quick answer or contact us when you need a hand.
Garmin data not syncing?
Start with these checks. Most missing activities appear after Garmin Connect finishes uploading from your watch.
- 1Open Garmin Connect and wait for your watch to finish syncing.
- 2Return to Coach Icarus and refresh your latest activity.
- 3If it is still missing, reconnect your account from Coach Icarus settings.
Find an answer
Browse product guidance, metric definitions, and account options.
Frequently Asked QuestionsHow Coach Icarus works, supported Garmin devices, training plans, and data security.Metrics GlossaryPlain-English definitions for HRV, Body Battery, Training Load, and every other metric.Privacy & LicenseHow we collect, use, and protect your personal and health data.Delete Your AccountHow to permanently remove your account and all associated data.
Still need help?
Email our support team. Include your account email, device model, and a screenshot when possible. We typically reply within one business day.